Completed case

Customs cost optimization for a heavy machinery importer

Project 1 — Reducing taxes and transit times on the Shanghai–Constanța route

Task

The client was incurring customs costs of up to 18% of the goods' value and average delays of 6 days in port. Goal: reduce taxes by at least 5% and shorten customs clearance time to under 48 hours.

Approach

We conducted a complete audit of the import documentation and operational flows. We identified 4 incorrect tariff codes and proposed reclassifying the goods under EU preferential regimes.

Implementation

We implemented a digital system for managing customs declarations and trained the internal team on the new procedures. We negotiated a priority clearance agreement with the customs authority.

Result

Customs costs decreased by 7.2%, and the average clearance time was reduced to 34 hours. The client saves over €120,000 annually and reported a 15% increase in partner satisfaction.

Supporting materials
  • • Customs audit report (20 pages) — view document
  • • Reclassified customs declaration (code 8471.30.00) — download
  • • Comparative cost chart before/after — visualize
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